Community Programs

Bringing you specialized healthcare programs & services, offered by our highly dedicated team of caring professionals. Funded by the Ministry of Health, we are Proudly serving Norfolk County & surrounding areas.

Foot Care

Our specially trained foot care nurses provide personal foot care and advice for clients of all ages, including people who suffer from chronic diseases like diabetes, arthritis and circulation problems. Care includes foot assessment, cutting and filling of toe nails, treating corns, calluses, ingrown nails and thickened nails and preventative care (health teaching) as well as referral to other health professionals.

Foot Care

Chronic Non-Cancer Pain Management Program

The Norfolk Family Health Team’s CNCPMP is an interdisciplinary program designed to help individuals cope with chronic & persistent pain. People who most benefit from the chronic pain program, are those who have come to accept that their pain is truly chronic and cannot be cured.

Some of the goals the CNCPMP aims for are:

  • Reducing pain
  • Return to work or some other regular, meaningful activity
  • Overcome problems that occur as a result of living with pain, like anxiety, irritability, depression, sleep disturbance, stressed relationships
  • Reduce reliance on the use of narcotic pain medications
  • Reduce reliance on the healthcare system generally

The CNCPMP focus on what the patient can do to manage pain. While there is often a time and place for relying on care from specialists who perform therapies and procedures, there also comes a time for the patient to take back control and learn how to live a normal life despite chronic pain.

The CNCPMP has an interdisciplinary approach. Program staff consists of nurse practitioners, nurses, occupational therapists, kinesiologists, social workers and a dietitian.

The CNCPMP is like a chronic pain school. Patients learn everything they need to know in order to live well despite having chronic pain. The staff are like teachers. In a supportive environment, they coach patients on how to do it.

Below are a few of the CNCPMP core component therapies:

  • Stretching and core strengthening
  • Mild, low impact aerobic exercises
  • Relaxation therapies
  • Coping skills training
  • Counseling
  • Individualized non-narcotic medication management
  • Individualized tapering of narcotic medications as needed
  • Non-surgical treatment such as injections

The program is a mix of individual appointments with different members of the team and small groups.

Health Team Programs

Walking Group ( part of the NCPMP)



A walking group which combines the benefits of physical activity with mental wellness.

Focus on low-impact walking at your comfort level and pace.

All abilities are welcome.

Wellness Walk

Smoking Cessation Program

Here, Butting Out is a good thing!

Teaching you the skills, and giving you the tools necessary, to assist you in your journey of kicking that habit for good.

We’re here for you… just relax & breathe.

For Norfolk FHT patients individuals are provided counseling and Nicotine Replacement.

For unattached patients our program helps you with your quit path journey by connecting individuals with great community programs such as the OMSC Community Program Community Program | Ottawa Model for Smoking Cessation ( which provides 6 weeks of Nicotine Replacement, STOP on the Net Quit Smoking with STOP on the Net | Nicotine Dependence Services (, Telehealth Ontario Smoking Cessation Services Health811 – Health811 (, Smokers’ Helpline Home ( and Quash Home (

The Norfolk Family Health Team is Funded by the Ministry of Health to provide sustainable rural healthcare in Norfolk County.

To learn more, call us at: 519-582-2323 (ext. 247)

Smoking Cessation Program

Sexual Health Program

  • Birth control counselling
  • Low cost birth control
  • Referral for IUD and contraceptive implant insertion
  • Sexually transmitted infection testing & free treatment
  • Pregnancy testing, options counselling and referral
  • Immunizations (HPV, Hep B)
  • Cervical screening (pap tests)
  • Free condoms

Please call to speak with the Nurse Practitioner or book an appointment:  519-582-2323 x 231

We provide support to people of all gender identities and sexual orientations in Norfolk County.

Sexual Health Clinic

Healthy Eating Program, Lead by our Registered Dietitian

Our program teaches patients how to make healthy food choices to improve their health outcomes. Some of what this program offers services that can develop healthy shopping lists, mindful food choices, budget friendly meals, cooking for one and meal planning.  We offer meal planning for new mom’s, picky eaters, chronic disease diets (Crohn’s, Celiac, anti-inflammatory)

Norfolk Prenatal & Newborn Health Program (NPNHP)

Through a Registered Midwife-led clinic, this program provides care from several types of heath care professionals such as a Lactation Consultant, Social Workers and Dietitians.  This program offers individual and group prenatal and postpartum education and support.  Funded by The Ministry of Health, the goal is to provide sustainable rural healthcare in Norfolk County.

The Lactation Consultant provides group and individual sessions, prenatally, immediate post-partum and for the duration of your breastfeeding experience.

Our Social workers support this program for women experiencing Perinatal Mood and Anxiety Disorder (PMAD), and bereaved families.

The Dietitian offers group nutrition care, education and support for prenatal, postnatal and infant nutritional care.

We are excited to provide care and support to your expanding family.  Please call 519-582-2323 ext. 282 for more information and how the NPNHP can you help you have a healthy pregnancy, birth and beyond.

Amanda Kocheff, RM, IBCLC
Amanda Kocheff, RM, IBCLC

IAW (International Agricultural Worker Program)

Every year, thousands of international seasonal agricultural workers come to Canada to work in the agriculture industry. 20,000 arrive in Ontario to work on farms and in greenhouses. 4500 are in the Brant, Haldimand and Norfolk Regions through government sanctioned programs. The workers are from Mexico and Caribbean countries. They play a vital role in the industry and contribute to Ontario’s economy.

Primary health care clinics are on site on farms or at mobile clinics in town centres or virtual. The Norfolk FHT and the Grand River CHC continues to explore ways to address health and well-being concerns through social work and health promotion interventions. Physicians, nurse practitioners, translators and administrative staff provide primary health care routine medical care, preventative care and medical attention when you are sick.

The types of care and services offered at a primary care clinic include things like:

  • Annual physicals
  • laboratory testing
  • screening for health conditions like diabetes, high blood pressure, and cholesterol
  • treatment of mild symptoms, such as headache, cough, and sore throat
  • treatment of minor injuries such as mild cuts, scrapes and burns


(Nov 1st to April 30th):

When: 8:30 am to 4:30 pm daily and an evening clinic Wednesday, 5:00 pm until 8:00 pm

Phone: 519-582-2323 Ext. 269 to book an appointment.


Please visit our website, Facebook, Instagram page or call 519-582-2323 Ext. 269 for IAW Program updates.

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Talk-In Clinic


Talk-IN Clinic Poster (pdf)

When: Wednesdays noon to 8:00 pm, by appointment only
Call (519) 582-2323 ext. 232
Who can Access: Anyone 18+
Below you will find all of the information you need to know about the Talk-In Clinic.

Talk In Clinic

What Is Talk-In

  • A free and voluntary service.
  • No referral is required and you do not need a Health Card or family physician.
  • A single 60-minute counselling/therapy session available for adults aged 18 and over who live or work in Norfolk County who are seeking support with their mental health struggles or with service / systems navigation.
  • A trained mental health professional will meet with individuals, couples or families to explore and address immediate issues and will work collaboratively with participants to specify goals, identify strategies and potential solutions, develop a plan for next steps and make referrals to longer-term programs, as needed.
  • Appointments are approximately 60 minutes in length. Couples and family counselling will be assigned 90 minutes.
  • Sessions are by appointment only and are offered Wednesdays between Noon and 8 p.m.

NOTE:  While support will be provided to those experiencing addiction, services will not be provided to those who are actively under the influence of alcohol or illicit substances.

Important Information:

  • All participants must comply with the NFHT Code of Conduct when accessing the Talk-In Clinic.
  • Counsellors do not provide court letters or reports for Talk-In participants.
  • Participants will be provided with a written record of their session and will be responsible for following up on resources or referrals. Follow-up will not be done by Talk-In staff.
  • Talk-In is not appropriate for individuals who are in crisis. If you are experiencing a crisis and require immediate support, please call CAST at 1-866-487-2278 or St. Leonard’s Crisis Line at 1-866-811-7188.

Talk-IN Clinic Poster (pdf)

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