ABOUT 

Norfolk Family Health Team Mission, Vision, & Values

Mission

Our Mission is to protect, promote & provide excellence in rural health care. We believe that local, accessible, community-governed health care has a critical role in maintaining a strong and sustainable rural community.

Vision

We will be leaders in healthcare transformation by proactively embracing change and being primary care advocates for our community by acting on four key pillars-

• Broaden our impact in the community
• Community Outreach
• Partnerships
• OHT leadership

Values

1. Innovative: We believe in proactively generating new ideas and processes to improve and advance the provision of primary care.

2. Excellence: As a unique resource in a rural area, we have a commitment to supporting regional health care needs and the professional interests of our personnel, while maintaining excellent patient care.

3. Collaborative: We believe that best health care is provided through and collaborative decisionmaking, and planning involving community members and health care providers.

4. Respectful: We believe that patients, staff, and professionals deserve respectful treatment from the community and each other.

5. Accountable: We believe in wise use of community resources.

6. Inclusiveness- We believe in equitable access to care.