ABOUT 

Norfolk Family Health Team Mission, Vision, & Values

Mission

Our Mission is to promote, advocate for, and provide high quality collaborative health care. We believe that local, accessible, community led health care has a critical role in maintaining and strengthening health and wellness in rural communities.

Vision

We will be leaders in healthcare transformation by proactively embracing change and being primary care advocates for our community by acting on four key pillars:

• Broaden our Impact and Engagement in the Community
• Partnerships and Collaboration
• Health System Leadership
• Supporting and Empowering our Team

Values

1. Innovation: We believe in proactively generating new ideas and processes to improve and advance the provision of primary care.

2. Quality: As a unique resource in a rural area, we have a commitment to supporting regional health care needs and the professional interests of our personnel, while maintaining high quality patient care.

3. Collaboration: We believe that best health care is provided through collaborative decision making and planning involving community members and health care providers.

4. Respect: We believe that patients, staff, and professionals deserve respectful treatment from the community and each other.

5. Inclusive: We believe in safe, equitable access to care delivered in an environment where people feel understood.

6. Accountable: We believe in wise use of community resources.