Clinical Assessment Centre

COVID TentClinical Assessment Centre (pdf)

We are able to provide assessments to patients (children and adults) exhibiting viral symptoms. In addition to COVID testing we also offer rapid strep tests, pertussis swabs, and influenza swabs. We are able to assess and provide treatment for other causes of upper respiratory tract infections (URTI) symptoms such as sinusitis, strep pharyngitis, bronchitis, pneumonia and COVID symptoms.

We are offering these services to all patients who do not have currently have a primary care provider. Patients with a primary care provider must contact their provider first, however can be assessed if they are unable to get an appointment within 5 days of symptom onset or can be referred by their primary care provider to the clinic. The goal of the clinic is to provide an alternative to ER or urgent care for patients experiencing URTI symptoms requiring evaluation and enhance access for those who may qualify for antiviral treatment.    

105 Main Street,
Delhi, Ontario
N4B 2L8

Monday:        9:00am – 4:30pm
Wednesday:   12:00pm — 8:00pm
Friday:    9:00 am — 4:30 pm

Extra Hours Will Be Added Base on Demand Of Appoinments.

Phone: 519-582-2323 EXT. 232
Fax: 519-582-1315

Book an Appointment Online

Book Here

Appointments are required for testing and assessment. If you require more information or would like to book an appointment, call (519) 582-2323 EXT. 232. For the most up to date information surrounding the COVID-19, RSV, Influenza situation, please visit the Haldimand Norfolk Health Unit website Home | HealthUnit Haldimand-Norfolk (


Monoclonal Antibody Treatment or Antiviral Treatment for COVID-19

If you fall under any of the categories below you may qualify for either Monoclonal Antibody Treatment or Antiviral Treatment for COVID-19:

Treatment with Paxlovid must begin within five days of symptom onset to be effective. A full course of treatment is three pills twice daily for five days in a row.

Paxlovid is not a replacement for vaccination. This antiviral is a treatment that is intended for those who are at a higher risk of severe outcomes that may lead to hospitalization.

People with worsening URTI symptoms may benefit from a clinical assessment. A Nurse Practitioner will conduct the clinical assessment, including assessing oxygen saturation, vital signs and identifying relevant risk factors. Following the assessment, the patient may be sent home, could receive a prescription or possibly be referred to the Emergency Department for further evaluation.


You should self-isolate and self-monitor at home. Call to book a telephone appointment for assessment.


  • Fever and/or chills
  • Cough or barking cough
  • Shortness of breath
  • Decrease or loss of taste
  • And of two of: Muscle aches/ joint pain
  • Extreme tiredness
  • Sore throat
  • Runny or stuffy / congested nose
  • Headache
  • Nausea, vomiting and/or diarrhea 


Book an appointment at our COVID-19 Assessment Centre.

  • Mild symptoms are worsening 
  • Directed by healthcare professionals

These are the symptoms that the  COVID-19 clinical assessment centre is designed to treat.



Call 911 or go directly to the emergency department.

  • Severe difficulty breathing 
  • Severe chest pain
  • Feeling confused
  • Loosing conciseness


PCR Testing

The provincial government has changed the guidelines surrounding the eligibility of PCR testing. To be eligible to receive a PCR test at the COVID-19 Clinical Assessment Centre, you must meet one of the following criteria.

If you have COVID-19 symptoms:

You are eligible for PCR testing if you have at least one COVID-19 symptom and you are:

  • A hospitalized patient.
  • A patient in an emergency department, at the discretion of the treating clinician.
  • A patient-facing health care worker or a member of their immediate family.
  • A staff member, volunteer, resident, inpatient, essential care provider, or visitor in a hospital or congregate living setting (including long-term care, retirement homes, First Nation eldercare lodges, group homes, shelters, hospices, temporary foreign worker settings, and correctional institutions).
  • A household member of workers in the highest risk settings above.
  • An outpatient being considered for COVID-19 treatment.
  • Temporary foreign worker in living in a congregate setting.
  • Under-housed or homeless.
  • Someone who has been exposed, or a close contact of someone exposed, to a confirmed or suspected outbreak in a high-risk setting, including a hospital, long-term care, retirement home, other congregate living setting or institution, or other settings as directed by the local public health unit.
  • A first responder, including firefighters, police, and paramedics.
  • An elementary, secondary student, or education staff who has received a PCR self-collection kit, if available through your school.

If you do not have symptoms, you are eligible for PCR testing if you:

  • Are from a First Nation, Inuit, Métis community, or are travelling into these communities for work.
  • Are being admitted or transferred to or from a hospital or congregate living setting
  • Are someone who has been exposed, or a close contact of someone exposed, to a confirmed or suspected outbreak in a high-risk setting, including a hospital, long-term care, retirement home, other congregate living setting or institution, or other settings as directed by the local public health unit.
  • Are having a surgical procedure and require a PCR test.
  • Have written prior approval for out-of-country medical services from the General Manager of OHIP or are a caregiver for someone who does.
  • Are in a hospital, long-term care, retirement home or other congregate living settings, as directed by public health units, provincial guidance, or other directives.

If you do not qualify under the criteria above, you are NOT eligible for a PCR test at our facility. If you require further assistance, What to do if you’ve been exposed to COVID-19 | COVID-19 (coronavirus) in Ontario for more information.

Who Should Be PCR Tested at a COVID-19 Assessment Centre?

Based on the Ontario Government’s current COVID-19 testing guidelines, we are assessing individuals for COVID-19 testing based on the following:

  • SymptomaticPatient-facing healthcare workers or their immediate family
  • SymptomaticStaff, volunteers, residents/inpatients, essential care providers, and visitors in hospitals and congregate living settings, including Long-Term Care, retirement homes, First Nation eldercare lodges, group homes, shelters, hospices, temporary foreign worker settings, and correctional institutions.
  • Symptomaticoutpatients for whom COVID-19 treatment is being considered, including those 70 and older who have a risk factor including obesity (BMI ≥30), dialysis or stage 5 kidney disease (eGFR <15 mL/min/1.73 m2), diabetes, cerebral palsy, intellectual disability of any severity, sickle cell disease, receiving active cancer treatment, solid organ or stem cell transplant recipients, or 50 and older if First Nations, Inuit, or Métis with any of those risk factors
  • Symptomaticpeople who are under-housed or homeless
  • Symptomaticelementary and secondary students and education staff who have received a PCR self-collection kit through their school

Before You Book

  • First, determine if you require a COVID-19 test by completing a
  • Do not seek testing at multiple COVID-19 assessment centres, as this will result in delayed access and delayed test results for all.
  • You will need an appointment to get a test at all assessment centres. Before booking your appointment with us, please review the eligibility information above.

The following groups are eligible for testing at assessment centres regardless of the presence of symptoms:

  • People who are from First Nation, Inuit, and Métis communities and individuals travelling into these communities for work.
  • People on admission/transfer to or from a congregate living setting.
  • High-risk contacts connected to confirmed or suspected outbreaks in highest risk settings, including hospitals, long-term care, retirement homes, other congregate living settings and institutions, and other settings as directed by the local public health unit.

 Rapid Antigen Tests

If you or someone you live with gets a positive result on a rapid antigen test, you no longer need to book a PCR test to confirm your results.

If you are fully vaccinated and otherwise healthy, or are under 12 years old, isolate for five days starting when the symptoms began or from the date of the test, whichever came first. Those who are not fully vaccinated or are immunocompromised must isolate for 10 days.


A positive result:

  • Is a good indication that you have COVID-19.
  • Does not need to be confirmed by a PCR test.
  • Does not need to be reported to a public health unit unless otherwise directed by public health.

A negative result:

  • On a single test cannot rule out COVID-19 infection by itself.
  • If you have symptoms, should be followed by a second test 24 to 48 hours later if available. If your second test taken within 48 hours of your first negative result is also negative, this most likely means you do not have COVID-19.

When visiting the Clinical Assessment Centre, please follow public health measures, including wearing a face covering and maintaining physical distance from people outside your household or social circle.

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